ClickFirst Services, LLC (“ClickFirst”) is committed to providing a safe, respectful, and trustworthy platform for connecting people with businesses through recommendations and referrals.
The ClickFirst app and ClickFirst.com are intended for individuals 18 years of age or older.
We do not tolerate content or conduct that threatens the safety of our users or others. These standards apply to profiles, business listings, referral groups, recommendations, messages, images, links, and other content or activity made available through ClickFirst.
Report a Problem
If you encounter content, behavior, a business listing, communication, or other activity that you believe violates these standards, please report it to ClickFirst.
Report a Problem
ClickFirst Services, LLC
Email: reportaproblem@clickfirst.com
Reports may include concerns involving:
- Threats or violence
- Harassment, bullying, or intimidation
- Hate speech or abusive behavior
- Child safety or exploitation
- Sexually explicit or inappropriate content
- Fraud, scams, or deceptive activity
- Impersonation
- Illegal activity
- Dangerous or harmful behavior
- Inappropriate business listings
- Spam or misuse of the ClickFirst platform
- Other content or conduct that may violate ClickFirst policies
Please provide as much information as reasonably possible, including the name of the account or business involved and a description of the concern.
Violence and Threats
ClickFirst prohibits credible threats of violence, encouragement or glorification of violent acts, and use of the platform to organize, facilitate, or promote violence or physical harm.
If we become aware of content or activity that presents a credible or imminent threat of serious physical harm, ClickFirst may take appropriate action, including restricting or terminating accounts and contacting appropriate authorities when warranted or legally required.
If you or another person is in immediate danger, contact 911 or your local emergency services. Do not rely on ClickFirst as an emergency-response service.
Harassment, Bullying, and Abusive Conduct
ClickFirst does not permit users to use the platform to harass, threaten, intimidate, stalk, or deliberately target another person with abusive behavior.
We may remove content or restrict accounts that engage in repeated or serious harassment or abusive conduct.
Hate Speech and Discriminatory Abuse
ClickFirst prohibits content that promotes violence, hatred, or dehumanizing attacks against people based on protected characteristics.
Content or accounts that violate these standards may be removed or restricted.
Child Safety
ClickFirst is an adults-only platform. Users must be at least 18 years old to create or maintain an account.
Regardless of this age restriction, ClickFirst maintains zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
ClickFirst prohibits the sexual exploitation of minors, grooming, sextortion involving minors, child sex trafficking, solicitation of minors for sexual purposes, and the creation, possession, solicitation, distribution, promotion, or facilitation of CSAM.
Suspected child-safety violations may be reported to:
ClickFirst may remove content, suspend or terminate accounts, preserve information when legally required, cooperate with lawful investigations, and report confirmed CSAM or child exploitation to the National Center for Missing & Exploited Children (NCMEC) or other appropriate authorities as required by applicable law.
Sexually Explicit or Objectionable Content
ClickFirst may remove sexually explicit, exploitative, obscene, or otherwise inappropriate content that violates our policies or is unsuitable for the ClickFirst platform.
Users may report objectionable content through our reporting process.
Fraud, Scams, and Deceptive Activity
ClickFirst prohibits use of the platform to commit or facilitate fraud, scams, identity theft, impersonation, deceptive business practices, or other unlawful activity.
Business listings, recommendations, and user accounts may be reviewed or removed when we have reason to believe they are fraudulent, intentionally deceptive, or being used for prohibited purposes.
Illegal or Dangerous Activity
Users may not use ClickFirst to promote, facilitate, organize, or engage in illegal activity or conduct that creates a serious risk of harm to others.
ClickFirst may cooperate with valid legal requests and law-enforcement investigations as required by applicable law.
Reporting and Review
ClickFirst takes safety reports seriously.
When we receive a report, we may review relevant accounts, listings, content, communications, or other information reasonably necessary to evaluate the reported issue.
Depending on the circumstances, ClickFirst may:
- Remove or restrict content.
- Warn a user.
- Restrict account features.
- Suspend or permanently terminate an account.
- Remove or restrict a business listing.
- Preserve relevant information when legally required.
- Cooperate with lawful investigations.
- Refer matters to appropriate authorities when required by law or when necessary to address an imminent safety concern.
Submitting a report does not guarantee that particular content or an account will be removed. ClickFirst will evaluate reports based on these standards, our other policies, and applicable law.
Blocking and User Controls
Where blocking or similar safety controls are available within the ClickFirst platform, users may use those controls to limit unwanted interactions.
Users are encouraged to report serious abusive or threatening conduct in addition to using available blocking features.
False or Abusive Reports
The reporting system is intended to protect the ClickFirst community.
Users may not intentionally submit false, fraudulent, malicious, or abusive reports for the purpose of harassing another person or business or interfering with legitimate use of ClickFirst.
Abuse of the reporting system may itself result in account restrictions.
Cooperation With Authorities
ClickFirst may preserve or disclose information when required by applicable law, valid legal process, or when reasonably necessary to address an emergency involving an imminent risk of death or serious physical injury, subject to applicable law.
Our Commitment
ClickFirst was created around a simple idea:
People You Know. Businesses You Trust.
Trust also requires providing users with a clear way to report conduct that does not belong in the ClickFirst community.
We are committed to reviewing legitimate safety concerns and taking appropriate action to help maintain a safe and trustworthy platform.
Contact ClickFirst
ClickFirst Services, LLC
Safety, Abuse & Problem Reports:
Report a Problem
reportaproblem@clickfirst.com
For emergencies or situations involving an immediate threat to someone's safety, contact 911 or the appropriate local emergency service first.